1. Who we are
AI Sponsor is operated by Conscious LLC, a company incorporated in Wyoming, United States.
Address: 1309 Coffeen Ave, Sheridan, Wyoming 82801, United States
Contact: the contact form on our website
WhatsApp: +1 307-323-4467
2. What AI Sponsor is, and what it is not
AI Sponsor is an AI-powered support companion delivered over WhatsApp. It offers check-ins, encouragement, and conversation for people in recovery.
It is not medical care, not therapy, not counselling, and not a crisis service. It is not staffed by licensed professionals, and it is not affiliated with, endorsed by, or connected to Alcoholics Anonymous, Narcotics Anonymous, or any twelve-step programme or organisation.
If you are in crisis, text HOME to 741741 (Crisis Text Line) or call 988 (Suicide & Crisis Lifeline). In an emergency, call 911.
3. What we collect
You give us directly
- Your WhatsApp phone number, which is how we identify your conversation and reply to you
- Your messages, both text and voice notes
- Whatever you choose to share in conversation, which will often include details about your recovery, substance use, mental health, and personal life
- Your preferences, such as the name and voice you choose for your sponsor
- Registration details if you sign up through the website
Generated as you use the service
- A conversation summary. To keep continuity without holding every message forever, older parts of your conversation are periodically condensed into a rolling summary of durable facts: your name, the people who matter to you, your triggers, your milestones. This summary is what allows your sponsor to still recognise you if you come back after a long gap.
- Message metadata, meaning timestamps and delivery status
- Activity records, meaning which days you engaged, used for your streak and progress
- Billing records, held by Stripe
We do not collect
Your legal name, home address, date of birth, or government ID. We never see or store your full card details, which go directly to Stripe.
4. How AI processes your conversations
This is the section we most want you to read.
When you message AI Sponsor, the content is sent to third-party AI providers so a reply can be generated:
- Anthropic (Claude) generates the conversational responses
- OpenAI transcribes the voice notes you send, so they can be processed as text
- xAI turns replies into spoken voice notes
- Earlier parts of your conversation, and the rolling summary described above, are sent as context with each request, so replies make sense and remember what you have told us
AI-generated responses can be wrong, incomplete, or badly suited to your situation. AI Sponsor cannot assess risk, diagnose anything, or intervene in an emergency.
5. Why we use your information
- To deliver the service: receive your messages, generate replies, send them back
- To maintain continuity so your sponsor remembers what matters
- To personalise your experience
- To manage your subscription and billing
- To operate, monitor, debug and improve the service
- To respond to your support requests
- To meet legal obligations and enforce our Terms
- To protect the safety and security of users and systems
We do not sell your personal information, and we never use conversation content for advertising.
6. Who we share information with
Your use of WhatsApp is separately governed by WhatsApp's and Meta's own privacy policies, which we do not control.
We may disclose information where the law requires it, or where we believe in good faith that it is necessary to prevent serious harm.
We do not sell or rent your personal information.
7. How long we keep your information
Your conversation history is kept while your account is active.
If an account goes twelve months with no activity, the raw conversation messages are deleted. The rolling summary described in Section 3 is kept beyond that point.
We want to be plain about why it works this way. People in recovery go quiet sometimes and come back, and losing someone's whole history over a normal gap would be the wrong outcome. But holding onto verbatim disclosures indefinitely is not right either. Deleting the literal conversation while keeping a short factual summary is the line we have drawn: your sponsor can still recognise you, without us keeping your exact words forever.
Billing records are kept as long as tax and accounting law requires.
What we cannot promise: our database and hosting providers, Neon and Render, keep their own infrastructure backups for a period, as is standard practice. That is outside our direct control, and we would rather say so than imply that no trace exists anywhere.
8. Your choices and rights
At any time you can:
- Stop using the service, simply by not messaging
- Clear your history using “start over”
- Request a copy of what we hold about you
- Request deletion of everything
- Correct anything inaccurate
- Object to or restrict certain processing
To do any of these, ask your sponsor for your settings link, or use the Delete my data form on our website. We respond within 30 days.
What deletion actually does. When you ask, we give you a short window to change your mind, and tell you the date it will happen. Nothing is removed during that window and your sponsor keeps working, so a request made in a bad moment is not irreversible. After it, we cancel your subscription with Stripe first, then purge your messages, summary, profile and activity records from our database, then remove your contact from GoHighLevel. We send you one message confirming it is done. It is complete, including the summary that outlives the twelve-month window.
Depending on where you live you may have further rights under the GDPR (UK and EEA) or CCPA/CPRA (California), including the right to complain to your data protection authority. We do not sell or share personal information for cross-context behavioural advertising.
9. Sensitive information
Conversations with AI Sponsor will often include information about substance use, mental health and recovery. Many jurisdictions treat this as sensitive personal data or special category data, with additional legal protection.
By using AI Sponsor and choosing to share such information, you consent to us processing it in order to provide the service to you. You can withdraw that consent at any time by requesting deletion.
We do not use this information for anything other than operating the service for you.
10. Security
- Encryption in transit for all communication with our servers
- Encryption at rest for message content and conversation summaries, so the database on its own cannot be read
- Access controls limiting who on our team can reach conversation data, and a record kept of each time it is accessed
- Secure hosting infrastructure
No system is completely secure. If we become aware of a breach affecting your information, we will notify you and any relevant regulator as the law requires.
11. Children
You must be 18 or older to use AI Sponsor. We do not knowingly collect information from anyone under 18, and will delete it if we learn that we have. Tell us through the contact form on our website if you believe a minor has used the service.
12. International users
We operate from the United States. Your information is processed and stored in the United States and in other countries where our providers operate, where data protection law may differ from your own.
If you are in the UK or EEA, we rely on appropriate safeguards, including Standard Contractual Clauses, for these transfers.
13. Changes to this policy
We may update this policy. We will change the “Last updated” date, and for significant changes we will make a reasonable effort to tell you, including by WhatsApp message.
14. Contact
Conscious LLC
1309 Coffeen Ave, Sheridan, Wyoming 82801, United States
Contact us through the contact form on our website
WhatsApp: +1 307-323-4467